Frequently Asked Questions

How can I contact the jail?

You can call the Alexander County Jail at 828-632-0304 24 hours per day, 7 days per week.

When can I visit someone in jail?

Visitation for inmates is based on the housing pod they are assigned to and limited to the following schedule:

A-Dorm, B-Dorm


1:30pm – 5:00pm    7:30pm – 9:30pm
C-Dorm, D-Dorm


1:30pm – 5:00pm    7:30pm – 9:30pm


1:30pm – 5:00pm    7:30pm – 9:30pm
Segregation Inmates


By appointment only as authorized by Command Staff

How do I get someone out of jail?

Everyone committed to the custody of the Alexander County Jail is assigned conditions of release by the Magistrate.  These conditions may include a bond which is a monetary amount that guarantees that person’s appearance at all court dates.  Depending on the amount of the bond, the person posting that bond may be required to produce proof of current tax payments for their property.  Bonds can be satisfied by one of the following methods:

  1. Pay the full amount of the bond in cash to the Clerk of Court.  The full amount will be returned to the surety (person making the bond) after the defendant has appeared at all court dates and the case has been disposed of.
  2. Use the value of real property owned by the surety in Alexander County to satisfy the bond amount.  This may require the person to produce a current tax certification obtained from the Alexander County Tax Office.
  3. Pay a bondsman to act as a surety.  This generally incurs a non-refundable fee paid to the bondsman (usually around 15%-20% of the bond amount) but may be satisfied by other means arranged with the bonding agency.

What are the hours of operation for the Sheriff’s Office?

The Alexander County Sheriff’s Office is a full-service law enforcement agency and operates on a 24 hour, 7 day per week schedule for law enforcement services.  The Administrative Office (located at 91 Commercial Park Avenue) is open during normal business hours for administrative services Monday through Friday from 8am until 5pm; except for holidays.

Who do I call when I need law enforcement assistance?

If you have a true emergency (law enforcement, medical, or fire) dial 911 immediately.

If you have a non-emergency need for services you may call 828-632-2911 to reach the Alexander County Emergency Communications Center 24 hours per day, 7 days per week.

The following is a list of commonly requested phone numbers:

  • Alexander County Sheriff’s Office – Administrative Line       828-632-1111
  • Alexander County Clerk of Court                                             828-635-3113
  • Alexander County Jail                                                                828-632-0304
  • Taylorsville Police Department                                                 828-632-2218
  • NC Highway Patrol Troop F Communications (Newton)    1-800-445-1779
  • NC Probation                                                                               828-632-1125

How can I pick up my property held in evidence?

Per NC law all items held as evidence in a criminal investigation are to be released only upon receipt of proper authorization.

  • If the item held has not yet been introduced at trail, the District Attorney has the authority to release the item at their discretion once it has been determined the item is no longer needed.
  • If the item being held has been introduced at trial or the case has been disposed of in court, the item requires a court order signed by a judge.

It is the responsibility of the person wishing to pick up property to produce a copy of the court order authorizing disposition of the requested items.  Items held in evidence are released by prior appointment only.  

You must contact the Evidence Custodian at 828-632-1111 ext. 669 to setup an appointment prior to picking up property.  

How can I get a copy of an incident report?

Incident reports are available at the Records window in the lobby of the Alexander County Sheriff’s Office (91 Commercial Park Ave) during normal business hours.  There is no fee charged for the report for the general public.  A $2 fee is assessed for businesses (such as insurance companies) who wish to obtain a report copy.  The person requesting the report must appear in person to pick up their requested copy.